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Delivery Information

Shipping Policy

Turnaround


All orders are shipped within 3-5 days Monday - Friday 10am - 7pm EST.

Carriers


We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking


If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products, size of the package, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders


If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Payment Policy

Accepted Methods of Payment


Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order

Credit Card Charges


Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

    Gamer Concepts
    402 N Jenison AVE
     Lansing, MI 48915


Returns, Refunds and Exchanges Policy


How To Return An Item


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@yourstore.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     YourStore Name
     Returns Department Tracking #
     123 Your Store Road
     Store City, Store State Store Zip Code
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions


Some items can not be returned if they are damaged, worn or washed.  Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges


If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.







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